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Taking part in an exercise program — your rights and responsibilities

June 26, 2021

By Anita M. Myers, PhD, University of Waterloo

You have the right to expect safe and beneficial programs that are tailored to your needs, abilities and goals. This is true whether you join a commercial fitness club, a program at your local “Y,” or one at a seniors recreation centre. You have the right to good programs whether you pay directly through fees, or indirectly through your taxes. You also have the right to look around and ask questions before you join, such as:

Getting there: Is there parking or access to public transport? Is it easy to walk there? Are the entrances well lit, even, and cleared of snow?

Options: Are the scheduled times and days convenient for you? Can you try out classes or groups before joining? Switch classes later?

Costs: Are there any fees? Will you need any special clothing, footwear or exercise equipment? Do you need a fitness appraisal or a doctor’s permission? If so, what will these cost you?

Staff: Are they welcoming and helpful? Are the instructors trained to work with older adults? Have they talked to you about your expectations?

Facilities: Are washrooms nearby? Are there sitting areas, change rooms?

Other participants: How many people will be in the class or group? Do you like the mix of ages and the balance of men and women?

Taking part in an exercise program — your rights and responsibilities

The right to give feedback

Even if you check out a program beforehand, once you join, you may still have problems from time to time. For instance, you may find the room too hot or too cold, have trouble hearing or seeing the instructor, or find some of the movements frustrating. Don’t give up and leave. Give the program a chance to address your concerns. You may be pointing out something that is bothering many other people too. All active living programs should find ways to make it easy for members to give feedback, such as, suggestion boxes, comment cards, surveys or focus (discussion) groups.

The program’s obligation

In addition to client feedback, programs must collect other evaluation information to ensure they are delivering the best service possible. Program managers and deliverers are accountable to funders, boards of directors, and to you, their clients. Common types of information programs may collect are:

  • Background information at registration to learn more about the types of people who prefer certain programs, how they heard about the program, and so on.
  • Attendance or sign-in sheets to look at patterns and adjust course offerings and scheduling as needed.
  • Phone interviews to offer support and encouragement to absent members or address reasons for drop-out.
  • Assessments at the beginning and end of the program to examine possible benefits of participation such as improved sleep quality or balance.

Why should you give information?

Some information, such as a fitness appraisal or medical forms, may be required before starting a class. Most of the information you give is voluntary. If asked to give information for evaluation purposes, you should seriously consider the request. Many people find it interesting to discuss their impressions or learn more about their abilities (such as balance or strength). Your involvement in the evaluation process is vital to help the program secure funding and meet client expectations, yours as well as those of future participants. Sometimes, this information is shared in summary form to help exercise leaders across the country. You may even be asked to sit on a committee to help plan an evaluation, choose appropriate tools, and develop recommendations based on the findings.

What should you know before giving information?

Telemarketing scams have made us all more careful about giving out personal information, such as addresses or phone numbers. If you are unclear about anything, you have the right to ask questions. You should not feel pressured to agree on the spot.

Before you give information, you should know the following:

  • Who is making the request?
  • What am I being asked to do?
  • How long will it take?
  • How will the information be used?
  • How will it be kept confidential and secure?
  • Will I have the opportunity to ask questions?
  • Can I change my mind at any point?
  • Do I fully understand any document, such as a consent form, that I am signing?
  • Have I been given any written information, such as a copy of the form?
  • Have I been given information about who to contact if I have questions or concerns?

Protecting your information

Evaluators and researchers use a number of strategies to protect individual information, for example:

  • Using confidential identifiers or codes instead of individual names, to protect your privacy
  • Keeping all raw data, such as questionnaires, under lock and key
  • Destroying information after the evaluation is completed
  • Not releasing names, addresses or phone numbers to any other party
  • Not using information for any purpose except those stated on the consent form.

These assurances should be clearly explained on the consent form that you are asked to sign. Thus, you have the right to ask questions before you join a program, the right to give feedback (either good or bad) about the program, and the right to have any information you provide be protected. At the same time, you share the responsibility for ensuring the program is meeting participant needs and expectations by getting involved in the evaluation process.

About the Author
Dr. Anita Myers, teaches at the University of Waterloo in the School of Public Health and Health Systems, with a cross appointment with the Department of Kinesiology. Her teaching interests include Health Program Evaluation, Aging, Health and Well-being. She is a Fellow with the Canadian Evaluation Society and Gerontological Society of America. https://www.geron.org/

Dr. Myers originally wrote this Active Living Tip in 2003

Click Here for print PDF file – Active Living – Taking part in an exercise program


Simple exercises to keep Older Adults Moving – Part 1

June 19, 2021

by John C. Griffin, MSc.

Have you ever had trouble getting in or out of a car? Are recreational activities that involve agility or balance getting harder? Do you find that carrying groceries is becoming more of a challenge?

These are some tasks that require functional mobility — the ability to efficiently perform the necessary activities of daily life without undue fatigue or pain. With good functional mobility, you can have a good quality of life and stay healthy, safe, and active.

In this series of articles, we’ll have you try several ‘screening tests’. These will help you spot problems with functional mobility. In each article, we will target a specific area of mobility. For each area, we’ll give you a simple exercise to improve that aspect of your functional mobility.

The first area to consider is that of ‘up and down’ activities with a lower body focus. This includes things like getting in and out of a car, moving quickly up and down stairs, or putting on socks.

Sit and Reach

Test #1: Chair Sit-and-Reach

How to do it:

  1. Sit up straight on the front edge of a chair.
  2. Put one foot flat on the floor with the knee bent.
  3. Put the other leg straight out in front, with the heel on the floor and toes pointed up.
  4. Stretch your arms out in front of you, with one hand on top of the other, so that the middle fingers match up.
  5. Bending at the hips, reach your hands towards or past your toes as you exhale. Keep the knee of your outstretched leg straight.
  6. Hold the stretch for 2 seconds.
  7. After you have practiced this with each leg, give yourself a score.

How did you do?

Score 2 points if you can reach past your toes.

Score 1 point if you can touch your toes.

Score a 0 if you are not able to touch your toes or you have pain while doing the test.

Score the test:   Left ___      Right ___

Stretch 1

stretch

Stretch 2

stretch

An exercise to improve lower-body mobility

If you scored a “0” or “1”, the following stretch will improve the flexibility of your back, hamstrings, and calves. You will need a scarf. Do this exercise once a day, three times on each side.

  1. Loop the scarf around the arch of your right foot with a full circle.
  2. Lie on your back with your knees bent and feet on the floor.
  3. Bend your right knee and pull on the scarf to bring your right thigh in close to your chest. Hold for 10 seconds.
  4. Keeping the upper thigh in position, extend the knee as far as far as you comfortably can. Gently pull with the scarf to assist the stretch. Hold for 10-15 seconds.
  5. For an added stretch to the calf, pull your toes up toward your shin.
  6. Repeat these steps on the left side. Do each side 3 times once a day.

About the Author:
John C. Griffin, MSc., was a professor in the Fitness and Lifestyle Management Program at George Brown College in Toronto for 37 years. As a private consultant, speaker, coach, and writer for public and private sector organizations, John has authored more than 60 publications, numerous manuals, and a textbook published by Human Kinetics, Client-Centered Exercise Prescription. Right now John is doing research on the functional mobility of adults 50-70 years of age.

Click Here for print PDF file – Active Living Simple Exercise 1